Terms of Use

Effective date: 11/01/2026

Thank you for visiting portcitymgmt.com. This website is owned and operated by [Port City Management, LLC] and its affiliates (“Port City Management,” “we,” “us,” or “our”). These Terms of Use govern your access to and use of the Site.

 

Table of Contents

  1. Your Acceptance of These Terms of Use
  2. Our Privacy Policy
  3. Additional Agreements
  4. Ownership of the Site and Its Content
  5. Trademarks
  6. Permitted Use of the Site
  7. Owner and Resident Portals, Applications, and Payments
  8. User-Generated Content
  9. Removal of Content and Copyright Complaints
  10. Feedback
  11. Your Obligations
  12. Disclaimers
  13. Limitation of Liability
  14. Text Messaging
  15. Third-Party Websites and Services
  16. Changes to or Discontinuation of the Site
  17. Waiver
  18. Severability
  19. Governing Law, Jurisdiction, and Venue
  20. Indemnification
  21. Changes to These Terms of Use
  22. Entire Agreement
  23. Definitions
  24. Contact Us
  1. Your Acceptance of These Terms of Use

These Terms of Use apply to everyone who visits or uses the Site, including our website, owner and resident portals, online forms, and any related applications or platforms we operate. By using the Site, you agree to these Terms of Use. If you do not agree, do not access or use the Site.

  1. Our Privacy Policy

By agreeing to these Terms of Use, you also agree to our Privacy Policy, which is incorporated into these Terms by reference. Please read it before using the Site. We handle all information you provide through the Site as described in the Privacy Policy. If the two documents conflict, these Terms of Use control.

You represent that you are at least 18 years old, or an emancipated minor, or that you have the consent of a parent or legal guardian, and that you are able to enter into and comply with these Terms. The Site is not directed to children under 13, and you must be at least 13 years old to use it.

  1. Additional Agreements

Some features of the Site may come with their own terms, such as an online rental application, a resident portal, an owner portal, or an electronic payment service. You may be asked to accept those terms by checking a box or clicking a button such as “I agree” (a “click-through agreement”).

Where a click-through agreement differs from these Terms, the click-through agreement supplements or amends these Terms only for the matters it covers. These Terms do not replace any written lease, property management agreement, or other signed contract between you and us. If such a contract conflicts with these Terms, the signed contract controls.

  1. Ownership of the Site and Its Content

The Site and its Content are protected by United States and international intellectual property laws. All Content is owned by Port City Management or its licensors, or is used with the permission of the rights holder.

You do not acquire any ownership rights in Content by viewing or using the Site. Except as these Terms allow, you may not copy, reproduce, distribute, republish, download, modify, display, post, or transmit any Content in any form or by any means without our prior written permission. Property listing photos and descriptions may not be reused for other listings or advertising.

  1. Trademarks

The name “Port City Management,” our logos, and all related names, graphics, icons, and slogans on the Site are trademarks or service marks of Port City Management, whether or not registered (the “Port City Management Marks”). Other names and marks shown on the Site belong to their respective owners.

You may not use the Port City Management Marks, or any third-party marks shown on the Site, without the prior written permission of the owner. Any other use of these marks is prohibited.

  1. Permitted Use of the Site

We grant you a limited, revocable, non-exclusive permission to use the Site for your personal use, or for your own dealings with us as a property owner, resident, applicant, vendor, or prospective client. This permission is conditioned on your: (i) following these Terms; (ii) using the Site only for lawful purposes; (iii) not modifying, copying, or redistributing the Site or Content; (iv) keeping all copyright and proprietary notices intact; and (v) not disabling or interfering with any security feature of the Site.

  1. Owner and Resident Portals, Applications, and Payments

The Site may let you submit rental applications, pay rent or fees, submit maintenance requests, or view owner statements, often through third-party providers. When you use these features:

  • You authorize us and our providers to process the information and payments you submit, including any screening reports you consent to.
  • Submitting an application does not guarantee approval, and a listing does not guarantee a property is available. Listing details, rent amounts, and availability may change without notice.
  • Payments are not complete until confirmed by the payment processor. Processing fees, returned-payment fees, and late fees are governed by your lease or management agreement.
  • Do not use a maintenance request form to report an emergency. For fire, gas leaks, flooding, or threats to safety, call 911 first, then our emergency line at [phone].
  1. User-Generated Content

You are responsible for what you post. You, not Port City Management, are fully responsible for any User-Generated Content (“UGC”) you post, such as reviews, comments, photos, or messages. You may be held personally liable for UGC that is defamatory, obscene, or unlawful, or that violates these Terms or the rights of others. For all UGC you post, you represent that (i) you own or have every right and permission needed to post it and license it to us, and (ii) you have the consent of every identifiable person shown in it.

We do not control UGC and do not guarantee its accuracy, integrity, or quality. You may see UGC you find objectionable. We are not responsible for any UGC, including errors or omissions, or for any loss arising from its use. UGC reflects the views of the person who posted it, not ours.

You own your UGC, and you give us a license to use it. We do not claim copyright in UGC you post, and we cannot guarantee it will be kept confidential. By posting UGC, you grant us and our affiliates, successors, and assigns a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, fully paid, transferable, and sublicensable license to use, copy, modify, distribute, display, publish, remove, retain, and otherwise use your UGC in any media now known or later developed, without further consent, notice, attribution, or payment. Please do not post anything you do not want to license to us.

Our rights. We may, but are not required to:

  • monitor any UGC;
  • limit the topics you may post about;
  • remove or block any UGC at any time, without notice, in our sole discretion;
  • disclose UGC and the identity of the person who posted it when required by law, subpoena, or court order, or when we believe disclosure is needed to investigate a possible violation of law, protect our rights or others’ rights, or enforce these Terms; and
  • suspend or end your access to the Site.

Using these rights does not make us the owner of your UGC.

Prohibited UGC and conduct. You agree not to:

  • post UGC that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, discriminatory, or invasive of another person’s privacy;
  • post UGC that encourages illegal activity, or that is false, misleading, or fraudulent;
  • post UGC you have no right to share, such as confidential information from an employer or under a nondisclosure agreement;
  • post UGC that infringes any patent, copyright, trademark, privacy, publicity, trade secret, or contract right;
  • post the image, name, or likeness of another person without their written permission (or, for a minor, unless you are their parent or legal guardian);
  • request personal information from others, or solicit money, goods, or services;
  • upload viruses or other harmful code;
  • post advertising or other commercial solicitations;
  • impersonate any person or misrepresent your affiliation with any person or entity; or
  • violate any applicable law, including fair housing laws.

By posting UGC, you represent that it is accurate, that it complies with these Terms and applicable law, and that it will not harm any person or entity.

  1. Removal of Content and Copyright Complaints

General requests. To ask us to remove UGC you find objectionable, contact us using the information in Section 24. We will review each request and remove UGC we decide should be removed, in our discretion. If the UGC has already been shared elsewhere, we cannot recall it, and copies may remain in our backups.

Copyright complaints. We respect the intellectual property of others and will remove or disable access to material we know to be infringing. Under the Digital Millennium Copyright Act (“DMCA”), if you believe your copyrighted work appears on the Site without authorization, send a written notice that includes:

  • the physical or electronic signature of the copyright owner or a person authorized to act for them;
  • identification of the copyrighted work claimed to be infringed;
  • identification of the material claimed to be infringing and where it appears on the Site, such as its URL;
  • your name, address, telephone number, and email address;
  • a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent, or the law; and
  • a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act for the owner.

Send notices to: [copyright@portcitymanagement.com]. A notice that does not meet DMCA requirements will not be treated as giving us actual knowledge of infringement.

  1. Feedback

Any Feedback you send us about the Site or our services becomes our exclusive property. By submitting Feedback, you assign to us all worldwide rights, title, and interest in it, including all intellectual property rights. We may use, disclose, modify, and commercialize Feedback for any purpose without restriction or payment to you. Please do not send Feedback you do not want to assign to us.

  1. Your Obligations

Any information you give us must be true, accurate, current, and complete, and you agree to keep it up to date.

If you create an account, it is personal to you and may not be shared. You are responsible for keeping your username and password confidential and for all activity under your account, whether or not you authorized it. If you think your password has been compromised, change it immediately and notify us using the information in Section 24. You may be liable to us for losses caused by unauthorized use of your account.

You agree not to:

  • upload or transmit viruses, worms, trojan horses, or other harmful code;
  • tamper with, modify, or interfere with the Site or its availability;
  • disassemble, decompile, reverse-engineer, copy, or create derivative works from the Site or Content;
  • use bots, scrapers, or other automated tools to access the Site or extract Content; or
  • attempt to gain unauthorized access to, impair, or overburden the Site.

We reserve all rights and remedies available to us.

  1. Disclaimers

THE SITE AND ALL CONTENT, INCLUDING USER-GENERATED CONTENT, PROPERTY LISTINGS, AND ANY PRODUCTS OR SERVICES PROMOTED THROUGH THE SITE, ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, PORT CITY MANAGEMENT, ITS AFFILIATES, AND THEIR SERVICE PROVIDERS AND LICENSORS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WITHOUT LIMITING THE ABOVE, WE DISCLAIM ALL WARRANTIES AND ASSUME NO LIABILITY FOR: (A) TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE; (B) THE SECURITY OF THE SITE; (C) THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, INCLUDING RENT AMOUNTS, AVAILABILITY, SQUARE FOOTAGE, AND OTHER LISTING DETAILS; (D) UNINTERRUPTED OR ERROR-FREE OPERATION; (E) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF THE SITE; AND (F) UNAUTHORIZED ACCESS TO OUR SERVERS OR ANY INFORMATION STORED ON THEM.

WE DO NOT WARRANT THAT THE SITE, ITS SERVERS, OR ANY COMMUNICATIONS FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT ENDORSE AND ARE NOT RESPONSIBLE FOR STATEMENTS OR OPINIONS MADE BY ANYONE OTHER THAN OUR AUTHORIZED REPRESENTATIVES, INCLUDING IN USER-GENERATED CONTENT. WE MAKE NO WARRANTY AGAINST THE LOSS, MISDELIVERY, OR FAILURE TO STORE ANY COMMUNICATION, SETTING, OR DATA. THESE DISCLAIMERS ALSO BENEFIT OUR OWNERS, OFFICERS, EMPLOYEES, AND AGENTS.

SOME LAWS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE DISCLAIMERS MAY NOT APPLY TO YOU. YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

  1. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PORT CITY MANAGEMENT AND ITS AFFILIATES, OWNERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, USE, INCOME, PROFIT, OR PROPERTY, OR ANY THIRD-PARTY CLAIM, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS APPLIES WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY.

YOU ARE RESPONSIBLE FOR ANY DATA BACKUP AND VIRUS PROTECTION YOU CONSIDER NECESSARY. IF ANY PART OF THIS LIMITATION IS FOUND INVALID OR UNENFORCEABLE, OUR TOTAL LIABILITY FOR CLAIMS THAT WOULD OTHERWISE HAVE BEEN LIMITED WILL NOT EXCEED [ONE HUNDRED DOLLARS ($100.00)].

This section limits liability arising from use of the Site. It does not change the obligations either party has under a signed lease or property management agreement. Some jurisdictions do not allow certain limitations of liability, so these limits apply only to the extent the law permits. Nothing in these Terms limits your statutory rights as a consumer or our liability for fraud.

  1. Text Messaging

Our text messaging program is an “application” covered by these Terms. If you opt in, you agree to receive text messages from Port City Management at the number you provide. Messages may include account notices, maintenance updates, rent reminders, showing confirmations, and, if you consent, marketing messages. Message frequency varies. Message and data rates may apply; contact your wireless carrier about your plan.

  • Reply STOP at any time to unsubscribe. Reply HELP for help, or contact us using the information in Section 24.
  • Consent to receive texts is not a condition of renting, applying, or buying any service.
  • We do not share your SMS opt-in data or consent with third parties for their marketing purposes.
  • You represent that you own or are the authorized user of the mobile device you enroll and can approve any charges.
  • We are not liable for delayed or undelivered messages, which depend on your carrier and device. Carriers are also not liable for delayed or undelivered messages.
  • The service is available only in the United States and is provided “as is.”
  • We may change, suspend, or end the service, or your participation, at any time.
  1. Third-Party Websites and Services

The Site may link to or integrate with websites and services we do not control, such as listing sites, social media, tenant screening services, payment processors, and portal software providers. We are not responsible for their availability, content, products, services, or privacy practices, and a link is not an endorsement.

We are not liable for any loss or damage caused by your use of, or reliance on, any third-party website or service. These Terms do not apply to third-party sites; your use of them is governed by their own terms and policies.

  1. Changes to or Discontinuation of the Site

We may modify, suspend, or discontinue all or part of the Site, or any information, feature, or service on it, at any time, temporarily or permanently, with or without notice. We will not be liable to you or anyone else for doing so.

  1. Waiver

If we do not enforce a provision of these Terms or exercise a right, that is not a waiver of the provision or right. Any waiver must be in writing. Unless a written waiver says otherwise, waiving one breach does not waive any later breach or the provision itself.

  1. Severability

If a court of competent jurisdiction finds any provision of these Terms unlawful or unenforceable, that provision will be interpreted to achieve its original purpose as closely as the law allows, and the rest of these Terms will remain in full effect.

  1. Governing Law, Jurisdiction, and Venue

These Terms are governed by the laws of the State of [State], without regard to its conflict-of-law rules. Any action arising out of or relating to these Terms must be brought exclusively in the state or federal courts located in [County] County, [State], and you consent to the personal jurisdiction of those courts. We may still bring proceedings in any jurisdiction where we believe a violation of these Terms is occurring or originated.

  1. Indemnification

You agree to indemnify, defend, and hold harmless Port City Management and its affiliates, owners, officers, employees, and agents from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by a third party arising out of: (i) your use of the Site in violation of these Terms; (ii) your breach of these Terms or of your representations and warranties; or (iii) any material you post that causes us to be liable to someone else.

If you connect a third-party application to the Site, you authorize it to perform actions and receive information on your behalf. We are not responsible for how that application uses, shares, or discloses your information.

  1. Changes to These Terms of Use

These Terms are current as of the effective date above. We may update them from time to time, with or without notice, and changes take effect when posted on the Site. Continuing to use the Site after we post changes means you accept them. If you do not accept the updated Terms, stop using the Site. You may not transfer or assign these Terms; we may assign them without restriction.

  1. Entire Agreement

These Terms, together with our Privacy Policy and any click-through agreements that apply to you, are the entire agreement between you and Port City Management about the Site, and they replace any earlier communications or agreements about the Site. They do not replace any lease, property management agreement, or other signed contract between you and us.

  1. Definitions
  • “Content” means the software and code that run the Site and all text, photographs, images, graphics, audio, video, property listings, and other materials on the Site, including User-Generated Content and Feedback.
  • “Port City Management,” “we,” “us,” and “our” mean [Port City Management, LLC] and its affiliates.
  • “Feedback” means any content you submit about how we could improve the Site or our services.
  • “Including” means “including, but not limited to.”
  • “Site” means portcitymanagement.com and any other website, portal, or mobile application owned or operated by Port City Management on which these Terms are posted.
  • “User-Generated Content” or “UGC” means any content you post through features of the Site that let you publish content, review us, or communicate with others, other than Feedback.
  1. Contact Us

If you have questions about the Site or these Terms of Use, contact us:

  • Phone: 410-357-6009
  • Email: terri@portcitymgmt.com 
  • Mail: 2936 O’Donnell St, Baltimore, MD 21224

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